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CATEGORY OFFICER - SERVICE CONTRACTS
Job ID: 2025081102 | SMFAL | Commercial | Common
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Shri Mahavir Ferro Alloys Private Limited (SMFA) started its operations in 2003-04 with a 100 TPD sponge iron kiln at the Kalunga Industrial Estate in Odisha. The company further expanded the capacities of its sponge iron plant with the addition of a third 100 TPD Kiln along with two 12 Ton induction furnaces with a Continuous Casting Machine (for Billet casting) in the year 2008. Adding one more feather to its expansion program, SMFA commissioned a 12 MW coal-based Captive Power Plant in March 2008 to meet the power requirements of its three 100 TPD sponge iron plants and steel melting shop (SMS).
SMFA has its railway siding, which was approved by the South eastern Railways in the year 2007, and its design and engineering got approved in 2009. The company upgraded the railway siding to a private freight terminal to cater to plants’ requirements and get the benefit from railway policies along with the added business opportunities with the various manufacturing plants in the vicinity. In 2011-12, SMFA ventured into producing power using renewable sources by commissioning a 1 MW solar power plant under the Jawaharlal Nehru National Solar Mission at Tankajoda village in Sundargarh district of Odisha.


Job Objective


Responsible for managing and overseeing service contracts within a specific category or area of an organization. The primary goal is to ensure the effective and efficient procurement and management of service contracts to meet the organization's needs while maximizing value and minimizing risks


• Functional Reporting: Head – Commercial
• Administrative Reporting: Head – Commercial

Key Responsibility Areas


1. Category strategy

- Design strategy for the assigned category and implement category strategies to improve efficiency and reduce spend
- Execute elements of the overall category strategy to ensure service delivery improvements
- Optimize number of vendors in each service category

2. Contract management

- Develop process for vendor evaluation (based on on-time & in-full delivery & quality), monitoring & use this for new vendor development
- Implement both supplier rationalisation programmes and strategies to develop new sources of supply as appropriate to optimise competition
- Perform vendor audits before and after on-boarding to ensure quality vendors on-boarded in the system
- Developing, negotiating, and managing service contracts with suppliers or service providers, ensuring that the terms and conditions are favourable and align with the organization's requirements

3. Strategic sourcing

- Develop service procurement plan under the guidance of Head – Commercials and process plant heads.
- Conducting market research, analysing supplier capabilities, and identifying potential service providers to ensure the organization has a diverse and reliable pool of vendors for service contracts
- Establish efficient procurement process and conduct regular reviews to check its effectiveness
- Establish a mechanism for monitoring international & domestic trends of services under the guidance of Head - Commercial

4. Negotiations

- Develop negotiation plan for various types of services
- Negotiate with vendors to optimize overall spend

5. People Management

- Coach, mentor and develop direct reportees
- Ensure required trainings are provided to the employees in the department
- Assist with the recruitment and training of new staff
- Develop professionalism, practice punctuality, cultivate self-discipline and maintain good work ethics in the department

6. Miscellaneous

- Any responsibility/ jobs as assigned by your reporting manager and/or senior management team as and when deemed necessary
- Inter-departmental transfers as per company policy as & when deemed fit by the management
- Domestic transfer and relocation as per company policy as & when deemed necessary by the management

7. Safety & Compliance

- Adhere to all the health, safety and IMS standards
- Maintain the 3S standard in department circle/Area



Key Performance Indicators


1. Availability

- Procure services as per SMFA business plan required for production / capital project

2. % of WOs released on-time

- Indent to WO lead time should be less than the target defined

3. Vendor development

- Maintain minimum 3 vendors for each category of service required (Rationalize vendors as required or develop new vendors)

4.Supplier performance

- Assesses the performance of service providers based on predetermined key performance indicators (KPIs) and service level agreements (SLAs). It measures factors such as service quality, timeliness, responsiveness, and customer satisfaction

5.Contract renewal rate

- Measures the percentage of service contracts that are successfully renewed or extended upon expiration. A high renewal rate indicates successful contract management and supplier relationships

6. Stakeholder satisfaction

- Measures the satisfaction levels of internal stakeholders (such as departments or business units) with the officer's performance in managing service contracts. It may involve conducting surveys or obtaining feedback from stakeholders

7. Contract documentation accuracy

- Assesses the accuracy and completeness of contract documentation, including terms, conditions, amendments, and other contractual records. It ensures that all necessary information is properly documented and accessible

8. HSE & Legal compliance

- Compliance to HSE and other legal standards​
- Maintain 3S standards in your department​
- Train / coach team members


BASIC QUALIFICATIONS


- Work experience as purchase officer / services category officer in steel plant
- B.E – Metallurgical / Mechanical/Electrical/Civil
- Knowledge of ERP (MM module)

RELEVANT EXPERIENCE


- Min. 8-10 years of relevant experience required
- M.B.A or equivalent in Supply Chain Mgmt.
- Certification in procurement (Ex: CPP)
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